Legal · Phillis Labs LLC
Terms of Service
Last updated: August 13, 2026
These Terms of Service (“Terms”) govern the SMS text messaging program operated by Phillis Labs LLC (“Phillis Labs,” “we,” “us,” or “our”). By providing your phone number and consenting to receive messages — whether through an inbound call, a web form, or another opt-in method — you agree to these Terms.
Messaging Program Details
Program Name
Phillis Labs Messaging Service
Program Description
Transactional service request confirmations, customer care alerts, and emergency dispatch updates.
Pricing
Message and data rates may apply.
Message Frequency
Message frequency varies depending on call volume and service activity.
Help
For assistance, reply HELP or email support@phillislabs.com.
Opt-Out
Reply STOP at any time to opt out of receiving text notifications.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Consent & Eligibility
By calling one of our lines, submitting a web form, or otherwise opting in, you consent to receive transactional text messages from Phillis Labs related to your service request. Consent to receive text messages is not a condition of purchasing any service. You must be the account holder or an authorized user of the mobile number provided.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and plan. Phillis Labs does not charge for text messages beyond what your carrier may charge.
How to Opt Out
Reply STOP at any time to opt out of receiving text notifications. You may receive a one-time confirmation message that your opt-out has been processed. To resume messages, contact us directly at support@phillislabs.com.
How to Get Help
Reply HELP to any message, email support@phillislabs.com, or call us directly at (330) 632-3322.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Privacy
Your use of this messaging program is also governed by our Privacy Policy, which explains how we collect and use your information — including a commitment that mobile opt-in data is never shared with third parties for marketing purposes.
Changes to These Terms
We may update these Terms from time to time. Continued participation in the messaging program after changes are posted constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms? Reach us at (330) 632-3322 or support@phillislabs.com.