Legal · Phillis Labs LLC
Privacy Policy
Last updated: August 13, 2026
Phillis Labs LLC (“Phillis Labs,” “we,” “us,” or “our”) provides virtual receptionist and appointment-scheduling services to local businesses. This Privacy Policy explains how we collect, use, and protect information — including phone numbers used for text messaging — when you call one of our lines, submit a web form, or otherwise interact with our services.
Information We Collect
We collect phone numbers when you call a Phillis Labs–operated business line or our demo line, or when you submit a web form requesting service. Phone numbers are collected strictly to send transactional service updates related to your request — such as appointment confirmations, service reminders, and follow-up communications. We do not collect phone numbers for marketing purposes.
How We Use Your Information
Phone numbers and related contact information are used only to:
- Confirm and schedule appointments
- Send transactional text updates about a service request
- Follow up on an inbound call or inquiry
- Respond to a request for help or support
Text Messaging Data & Third-Party Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In practice, this means your mobile number and any consent you provide to receive text messages is used solely to deliver the transactional updates described above, and is never sold, rented, or shared for marketing purposes.
Data Security
We use reasonable administrative and technical safeguards to protect the information we collect. Access is limited to personnel and service providers who need it to operate the receptionist and messaging service.
Your Choices
You may opt out of text messages at any time by replying STOP to any message you receive. For full details on message frequency, help, and opt-out instructions, see our Terms of Service.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Questions about this policy or how your information is used? Reach us at (330) 632-3322 or support@phillislabs.com.